July 9, 2019

                 We have been programmed to service our customers with the mentality of "The Customer is Always Right."  But are they always right?
                What I have found in working with customers is that they focus on...

July 1, 2019

Every Success Plan has a secret sauce that turns it from just a plan on paper to something a team can actually execute and deliver successfully.

Success Plan = Realistic Scope + Right Skilled Resources + Achievable Timeline

Let’s look at each element in the formula indi...

February 28, 2019

                 I believe most of us have worked with customers who were sold on the vision of how our products and services will revolutionize their business only for the customer to realize that they have no idea how to get from where they are today to the vision....

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