Our Mission
LandNExpand helps B2B SaaS companies grow smarter, faster, and leaner.
We build lean growth engines by blending Go-To-Market strategy, Customer Lifecycle Management best practices, and AI-powered operations that turn your vision into measurable, scalable success.
Our proven framework connects your corporate vision to daily execution, creating scalable systems that drive retention, expansion, and long-term customer loyalty. We design customer roadmaps built on measurable ROI and continuous innovation—powered by the voice of the customer and intelligent automation.
With over 30 years of software industry experience, LandNExpand has guided SaaS organizations to achieve record-high retention and expansion while operating more efficiently through AI-enabled strategies.
We offer a complimentary 30 minute consultation to uncover how your company can automate, accelerate, and innovate toward healthier, more cost-effective growth.​
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For more information or to discuss how we can help you in more detail, please contact us here.
CEO
Jackie golden
MBA
With over 30 years of a proven track record in the Software Industry as a change agent for building high performing software companies with a proven customer focused strategy that delivers customer revenue growth and expansion with high retention and profitable services organizations, she has become the “Go To” person for building the Ultimate Customer Success model.
She is a board member, author, speaker and executive coach with a background that includes some of the top software companies such as Hyperion, Cognos, Ascential, IBM, Workfront, Socrata, CoreView, Apty and many other startups. She founded her company, LandNExpand, LLC in 2014. She has a passion for building a companywide customer centric approach for her client’s that has them raving about their results.
Education:
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BS, Business Management, Cal Poly University, San Luis Obispo
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MBA, San Diego State University