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Green 2 Golden

My newer updated book provides you with practical tools to enable you to get to work right away to benefit your customers and your company. Green 2 Golden is not a bunch of theories. Instead, I shares the strategies and tactics that work and are derived from my proven track record in helping to transform over ten software companies to achieving their growth goals through expanding and retaining their customer base.

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Effective Customer Success Execution

This book was written to provide you with the framework for creating a Customer Lifecycle model for your technology company.  I share a methodology you can use to create the right customer centric approach for your products and market.

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