We are a Strategic Customer Experience Consulting firm helping high tech companies connect their strategy to operational execution with a customer centric approach.
LandNExpand will help your company develop their unique Customer Lifecycle Model that will align your executive team and entire company around how to create a growing customer base with an ROI that keeps them investing in your technology.
Customer Centric Model
the value of customer lifecycle management
To align corporate goals and operational execution across organizations
To understand your customer's perception of the value they will continue to invest in
To align on the high value outcomes that change the game for your customers
To create a Go-To-Market strategy where the customer value message is aligned throughout the customer lifecycle.
To align product and customer roadmaps to revolutionize the customer's business
Make customer lifecycle management a way of life for your company
1-1 Sessions on specific topic areas
A series of individual or group sessions
We offer a variety of workshops in developing a customer lifecycle management model to drive customer growth
"This Customer Success approach has been exactly what we needed; perfect timing, relevant content, thought provoking and game changing. LandNExpand's unique customer lifecycle – from landing customers, implementing them with a proven methodology, to helping them achieve high value transformative outcomes and success in their programs and organizations is what created our unique Blueprint."
Kevin Merritt, CEO Socrata